Articles

7 Critical eCommerce Trends That Generate Profit

By Courtney O'Riordan • Tuesday Jul 26th, 2022

Stay up to date with your customers' evolving needs in an increasingly competitive market. Let's explore the trends helping retailers make profit, conversions and engaged customers.

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Salesfire Optimised for Multi-Storefront with BigCommerce

By Michelle Cartwright • Wednesday Jul 20th, 2022

Salesfire CRO solutions are now fully optimised for use on Multi-Storefront with BigCommerce. This integration will allow Salesfire products to function with minimal effort.

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Why is CRO Important for eCommerce?

By Courtney O'Riordan • Friday Jul 15th, 2022

Learn the importance of conversion rate optimisation when it comes to increasing conversions, boosting revenue and achieving your eCommerce goals. 

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How to Improve the eCommerce Customer Experience to Drive Sales

By Bethany Llewellyn • Thursday Jul 7th, 2022

Excellent customer experience is the key to a successful business. Discover how to improve your customer's experience to maximise revenue.

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6 Not So Obvious Benefits of Visual Search for eCommerce Businesses

By Courtney O'Riordan • Friday Jul 1st, 2022

With optimised search options being essential on eCommerce sites, we’ve pulled together some not-so-obvious benefits of visual search. 

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What Is eCommerce Customer Experience and Why Is It Important?

By Bethany Llewellyn • Wednesday Jun 22nd, 2022

Discover the importance of customer experience in eCommerce and how it can help improve customer loyalty, boost brand reputation and drive conversions.

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How to Get Website Personalisation Right: The Dos and Don'ts

By Bethany Llewellyn • Friday Jun 17th, 2022

Website personalisation in eCommerce is vital. Discover the top personalisation strategies to secure conversion and drive repeat business.

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6 Ways to Use Automation to Create an Intelligent Customer Experience

By Courtney O'Riordan • Friday Jun 10th, 2022

Discover how to save your team from monotonous tasks whilst providing an intelligent customer experience with marketing automation.

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The Next Step in Website Personalisation

By Kelly Aitkin • Wednesday Jun 1st, 2022

Personalisation is a driving force in the world of eCommerce and the time has come for it to go even further.

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The Importance of Brand Identity to Encourage Repeat Customers

By Bethany Llewellyn • Thursday May 26th, 2022

Discover how defining your brand identity helps build stronger customer relationships and attract loyal customers.

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5 Ways to Use Social Proof and UGC to Improve eCommerce Customer Retention

By Courtney O'Riordan • Wednesday May 18th, 2022

The importance of retaining customers is undeniable. Discover how you can improve your retention strategy with the help of social proof and user-generated content. 

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How to Increase AOV with Personalised Search and Discovery Experiences

By Bethany Llewellyn • Friday May 13th, 2022

Find out how your average order value can provide insight into the buyer’s journey and customer habits, and the value personalised search and discovery experiences can bring to boost AOV.

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How to Use the Post-Purchase Experience to Retain Customers

By Courtney O'Riordan • Wednesday May 4th, 2022

Learn how you can enhance your post-purchase experience to establish a base of returning customers.

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Six Design Tactics to Supercharge Your eCommerce Sales

By Velstar • Friday Apr 29th, 2022

Discover six conversion-focused design tactics that you can implement right away. Following data-led, best practices to set you up for the best possible chances of success.

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How AI Drives Customer Loyalty

By Courtney O'Riordan • Tuesday Apr 26th, 2022

Discover how AI is driving the digital reinvention of customer loyalty by improving the product discovery experience on eCommerce sites. 

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